Posted on September 24, 2009 at 7:00am
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Many businessmen from other countries come to Japan and go back home completely bewildered at the Japanese way of doing business. Even the most hard-nosed, seasoned professionals - especially those - run into a brick wall.
The Western way of doing business has been "Money first, service second" but the eastern way is "Service first, money second". "The customer is God" is another way of looking at this.
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